Frequently Asked Questions

Are you currently accepting new patients?

Yes. I am currently accepting new patients for in-person appointments in downtown Boston and telehealth appointments throughout Massachusetts. I see children, adolescents, adults, and families. If you’re interested in becoming a patient, please complete the inquiry form and my office will follow up with you about next steps.

What is Dr. Crawford’s background?

I’m a Harvard-trained psychiatrist, board certified in both adult and child & adolescent psychiatry, with extensive experience caring for children, adults, and families. I’m an Assistant Professor of Psychiatry at Boston University, Chief Medical Officer of the National Alliance on Mental Illness (NAMI), and have been recognized as a Boston Magazine Top Doctor.

Throughout my career, I’ve combined clinical care with teaching, research, and national work in mental health. My clinical practice remains an important part of what I do and continues to shape how I approach my work outside of the therapy room.

What can I expect when I reach out?

The first step is to complete a brief inquiry form. From there, we can schedule a short introductory call to learn a little about what brings you in and determine whether my practice may be a good fit for your needs.

If we decide to move forward, we’ll schedule an initial appointment where we’ll have more time to talk about what’s been going on, your history, and what you hope to get out of treatment. From there, we can begin to think together about what would be most helpful.

Do you provide psychotherapy as well as medication management?

Yes. Psychotherapy is an important part of my practice, and I work with patients for therapy alone as well as therapy combined with medication when appropriate. My approach focuses on understanding you as a whole person, including how your experiences, relationships, and patterns may be affecting you today. I draw from different types of therapy depending on what is most helpful.

Do you work with children and teens?

Yes. I’m board certified in child and adolescent psychiatry and work with children and teens as well as adults. When I’m working with younger patients, treatment may will involve parents or family members. With permission and when helpful, I also collaborate with schools, school psychologists, counselors, pediatricians, therapists, and others involved in a child’s care.

What kinds of concerns do you treat?

I work with children, teens, and adults who come to treatment for many different reasons. Some are struggling with anxiety, depression, ADHD, OCD, or trauma, while others are navigating relationships, family dynamics, school, work, or a major transition. I also work with people whose mental health needs are more complex. Because a small outpatient practice isn’t the right setting for everyone, we’ll use the initial consultation to talk about your needs and whether my practice is a good fit.

Do you accept insurance?

My practice is self-pay, and I do not bill insurance directly. Payment is due at the time of your appointment. I can provide a superbill that you may submit to your insurance company for possible out-of-network reimbursement. Because benefits vary by plan, I recommend contacting your insurer directly to understand your out-of-network mental health benefits.

Where are appointments offered?

I see patients in person at my office at 185 Devonshire Street in Boston’s, conveniently located in Downtown Crossing. Telehealth appointments are also available for patients located in Massachusetts when clinically appropriate.